Surterra Wellness in Jacksonville is a leading provider of high-quality medical cannabis products to residents in the area. With a focus on patient care, Surterra Wellness aims to improve the quality of life for those suffering from a range of medical conditions, including chronic pain, anxiety, and sleep disorders. The facility offers a wide range of products, including capsules, tinctures, and vaporizers, all designed to provide relief and promote wellness. Committed to educating patients on the benefits of medical cannabis, Surterra Wellness provides a supportive and informative atmosphere. The knowledgeable staff is available to answer any questions and help patients find the options that work best for them. Surterra Wellness is dedicated to improving the lives of its patients and promoting a healthier, happier community.
![](https://static.where-e.com/United_States/Florida/Duval_County/Surterra-Wellness_6810a7608a846735b6b8a8c265474add.jpg)
Reviews
What I've noticed in the two years I've been an MM patient is that different dispensaries drastically contrast each other when it comes to cost, choices, and most of all, customer service. This is one of the best dispensaries I've been to.
First and foremost, the customer service was out of this world awesome, and they don't even accept tips.
Secondly, I was given a generous 60% discount for being a first time customer, which made the price right too.
Best staff in town love going there. Great selection as well across a wide variety of products. I’d give it 10 stars if I could.
I love Surterra and I go regularly as my recc allows. Value is exceptional, particularly for the carts and edibles. Flower quality is great too.
Shoutout to Ty, she did an excellent job helping me the other day.
Always helpful & friendly staff, - they deserve to get tips..Just like every other dispensary in town that I've visited. I always do a pre-order and pick up is usually quite quick. Definitely recommend giving them a go if you haven't already. Products are always top notch as well
1st time in Surterra. Superb customer service from Tyranique. She is well educated on all products. She was very patient and Informative. Also explained 1st time discount. Products are great. I will be back because if Tyranique.
Went for an advertised class on how to navigate the OMMU page and they had totally forgotten they were supposed to do it today 8/20/23 and then not only did they just not do the class but still didn't give us our free item but wrote down our names to be entered into a $25 store credit drawing, hell they should give us that for wasting our time today, I'm very disappointed we didn't get the class, I understand that they were crowded at first but totally forgetting about the class is crazy lol but I guess we will get the stuff down the line somewhere. "UPDATE" Tracy at the customer service center was a awesome help and a great person, thank you Tracy, I'm changing my star 🌟 rating back to a 5 because of the help I received from her.
ALINE IS THE BEST!
I can’t stress enough how great this location is. From the friendly faces that greet you like Aline and Jessica, to always having what I need ins Rick, there really isn’t a better place to shop for Concentrates and flower! You guys rock! :j
They’re always having sales! Great options for medicine! Another thing I’d like to touch on is how these people treat you. They’re kind, sweet, and wholesome. I appreciate that more than I can express that in words. Thank you to the people who helped me today and def a huge shoutout to ALEXI because she is also amazing! Sorry I didn’t catch the names of the two that helped me today but they’re all amazing. 🖤
Location
537 Park St suite a, Jacksonville, FL 32204, United States
Hours
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Monday
10:00 AM - 08:00 PM
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Tuesday
10:00 AM - 08:00 PM
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Wednesday
09:30 AM - 08:30 PM
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Thursday
09:30 AM - 08:30 PM
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Friday
09:30 AM - 08:30 PM
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Saturday
10:00 AM - 08:00 PM
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Sunday
11:00 AM - 05:00 PM
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